A process of information disclosure is the method by which an organization makes its customers as well as investors and other people involved with it aware of pertinent information. This article will outline how companies can correctly divulge information to increase transparency and create trust in the people who they conduct business.

Researchers have focused their studies on disclosure processes and the variables that regulate them, primarily in relation to human-tohuman interaction. However, with the advent of chatbots, which mimic human conversation using textual interfaces – researchers have begun to look into the ways in which people disclose information to chatbots. These studies have yielded mixed results, but people seem to be willing to share the same data with chatbots in the same way as they would with a human (Ho and. and al. 2019).

A significant factor in this could be the perceived sensitivity of the information. In several studies, various types of data were classified according to perceived the sensitivity. Secure identifiers, such as passwords and financial account number were deemed to be the most sensitive. Personal «preferences» like religious or political affiliations as well as medical history were also viewed as sensitive by the participants in these studies.

It is important to keep in mind that the examiner will consider any information disclosures submitted within three months from the date of filing and comply with the format requirements that are outlined in 37 CFR 1.98. This is independent of the events that have occurred during the examination process prior until that point, including any violations of the rules governing information disclosure.

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